Privacy Policy
Last Updated: February 2026
At Good Travelers, we are committed to protecting your personal data in compliance with the Mexican Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP). This policy describes how we collect, use, and protect your information when you book our tours, such as Chichén Itzá, Tulum, or our private transportation services.
1. Data Controller
Good Travelers Tourist Agency, located in Playa del Carmen, Quintana Roo, Mexico, is responsible for the use and protection of your personal data. You may contact us via our official channels or at reservas.goodtravelers@gmail.com.
2. Personal Data We Collect
To provide our tourism and transportation services, we may collect:
Identification Data: Name, birth date, and nationality.
Contact Information: Email address, phone number, and country of origin.
Booking Details: Hotel location for pickups (Cancun, Tulum, or Playa del Carmen) and tour dates.
Payment Information: Credit card or digital payment details (processed securely via SSL protocol).
3. Purpose of Data Processing
Your data is used for the following necessary purposes:
To process your tour reservations (e.g., Xcaret, Holbox, or Catamaran tours).
To provide private or shared transportation services.
To send booking confirmations and important updates regarding your activity.
To comply with local regulations and safety requirements during activities like scuba diving or extreme sports.
4. Data Transfers
We only share your data with third parties when strictly necessary to fulfill your service:
Tour Operators: Such as Parque Jaguar or Xcaret parks.
Authorities: When required by Mexican law for tax or safety purposes.
5. Your ARCO Rights
Under Mexican law, you have the right to Access, Rectify, Cancel, or Oppose (ARCO Rights) the use of your personal data. You can exercise these rights at any time by sending a written request to our contact email.
6. Security
All online payments are encrypted and transmitted securely using an SSL protocol to ensure your financial data is protected.
7. Changes to this Policy
We reserve the right to update this Privacy Policy to reflect changes in our services or legal requirements in Mexico. Any updates will be posted directly on this page.